Frequently Asked Questions
Everything you need to know about our premium beauty essentials.
Are Wafa International products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals at any stage of production.
How long does shipping take for international orders?
International orders typically arrive within 7 to 14 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for skincare products?
We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.
Do you offer wholesale opportunities?
Yes, Wafa International provides wholesale pricing for registered retailers and salons. Please contact our partnership team through the 'Contact Us' page for more information.
How can I check the status of my order?
Once your order is placed, you can track its progress by clicking the link in your confirmation email or by logging into your account on our website.